The Rapid Adoption of SMARTER Teamwork Tools: the System for Management, Assessment, Research, Training, Education, and Remediation for Teamwork

摘要

The Rapid Adoption of SMARTER Teamwork Tools: the System for Management, Assessment, Research, Training, Education, and Remediation for TeamworkThe rapid adoption of Team-Maker and the Comprehensive Assessment of Team MemberEffectiveness (CATME) tools for team formation and peer evaluation make it possible to extendtheir success to have a significant impact on the development of team skills in higher education.As of October 19, 2014, the web-based systems have been used by more than 300,000 studentsof more than 6000 faculty at more than 1100 institutions in 59 countries—the figure belowshows the growth of the user base at the end of September.This paper and its accompanying poster will describe progress toward broadening the scope ofthose tools into a complete system for the management of teamwork in undergraduate education.The System for the Management, Assessment, Research, Training, Education, and Remediationof Teamwork (SMARTER Teamwork) has three specific goals: 1) to equip students to work inteams by providing them with training and feedback, 2) to equip faculty to manage student teamsby providing them with information and tools to facilitate best practices, and 3) to equipresearchers to understand teams by broadening the system’s capabilities to collect additionaltypes of data so that a wider range of research questions can be studied through a secureresearcher interface. The three goals of the project support each other in hierarchical fashion:research informs faculty practice, faculty determine the students’ experience, which, if wellmanaged based on research findings, equips students to work in teams. Our strategies forachieving these goals are based on a well-accepted training model that has five elements:information, demonstration, practice, feedback, and remediation.The paper that will be submitted and the poster presented at the conference will focus on newfeatures of the system, the development of training materials, and the deployment of a partnerwebsite that shares information about the SMARTER tools for teamwork and provides basicinformation about teamwork and team management. The observed growth is both penetrationinto the original target market and growth into unexpected markets.